REGISTERING

VAT no. – only needed for EU businesses outside the UK (UK orders are all subject to VAT so we don’t need your no.)

VAT IS NOT included in any prices on the wholesale website.

CURRENCY

Please select the currency you wish to be billed in – the options are GBP, USD and EUR – as soon as you place your 1st order your account will be set up in the selected currency and this cannot then be changed without cancelling your online account and re-registering.

EMAILS

Please check your junk emails if you haven’t received an order confirmation – emails come from a ‘[email protected]’ address.

ORDERING

1. To order please select an option – Single or ‘Pack of..’ and ‘Add to basket’ – there are price breaks on some products for ordering multiples.

2. For additional product details please click on the product image, where you can also find extra images in ‘Gallery’ and alternatives if applicable.

3. If a product is out of stock – click into the product and you can register to get an email when it’s back in stock.

4. All cloth is in 10m/20m increments, but subject to +/- 20% depending on what roll sizes come in to us – if you require an exact meterage then please specify this in the notes on your order.

SHIPPING

Please see ‘Shipping information’

AMENDMENTS / ADDITIONS

Please let us know as soon as possible! Orders are held for 3-4 days before being passed to the packing team, afterwhich additions/amendments are not possible – so please check over your order carefully.

You will receive your invoice AFTER your order has been packed, so additions at this point are not possible – extras will be charged as a new parcel and will have to wait in the queue for packing.

RESELLING PRICES

Please adhere as closely as possible to our RRPs which can be found on the retail website.

3rd PARTY WEBSITES

Reselling of branded products is strictly forbidden on 3rd party sites like Etsy, eBay and Amazon – selling on private websites is fine.